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Philips promises to return unqualified energy-saving lamps to avoid quality causes

Philips unqualified energy-saving lamps promised to return and avoid quality causes. After the media reported on the problem of Philips unqualified lamps for more than a month, Philips responded for the first time yesterday that it will replace unqualified energy-saving lamps for consumers for free, but it still has not responded to the problematic lamps. The reasons are explained. Philips did not respond to the reasons for the quality of unqualified energy-saving lamps. On the day of the month, the Beijing Consumers Association published a comparative test report on energy-saving lamps. In the random inspection of energy-saving lamps in enterprises in Beijing, Shanghai and other provinces and cities, more than 20% of the energy-saving lamps were used. The energy-saving effect cannot be achieved, and more than 70% of the energy-saving lamp power measured indicators do not meet the standard. Among them, NVC Lighting and Philips Lighting are among them. The data shows that in the test of a Philips energy-saving lamp, the actual power of each sample was in the range of. To. Watts, which exceeded the standard by% to %. The Consumers Association believes that the low pass rate of energy-saving lamps is mainly due to companies deliberately lowering their standard power in pursuit of profit, or using inferior components to assemble. In addition, some companies use outsourcing methods for key components used in energy-saving lamps, which lack the ability to control quality. Soon, NVC Lighting, which was on the black list, responded by announcing the recall of substandard products within the country, that is, all consumers who purchased the model specification 'YPZ/-SFPRREWVHz' W energy-saving lamps can go to NVC Lighting brand stores across the country handle free return and exchange procedures. For more than a month, Philips Lighting, which was on the black list, has not responded for a long time. In this regard, the China Consumers Association claimed that Philips was too arrogant to Chinese consumers and did not give Chinese consumers a clear statement that substandard energy-saving lamps were suspected of being a consumer fraud.   Yesterday, Philips Lighting ** responded that the company has verified the energy-saving lamp products with the Beijing Consumers Association for the detection of problems this time, confirmed the test data, and communicated with the Consumers Association on related issues.   Philips Lighting stated that the company has decided to withdraw the relevant energy-saving lamp products that have not yet been sold in the hands of distributors at all levels. For consumers who have purchased problem lamps, Philips will unconditionally replace new batches of products with the same specifications produced after the age of adulthood. The specific procedures for consumers in various places to replace energy-saving lamps will be announced later. However, Philips has not yet explained the reasons for the problems with unqualified energy-saving lamps.   Philips unqualified energy-saving lamps were accused of quality problems caused by OEMs   Previously, media reports said that the current energy-saving lamps that Philips supplies to the world are mainly made in China, but it does not have an independent production base in China, and they are basically OEM production. It is understood that its main processing factories include Zhejiang Yangguang Lighting, Hengdian Debang and Hangzhou Feihua. Between Philips and the foundry, it is usually based on the cost list provided by the factory, plus a fixed profit rate, which constitutes the price at which Philips buys products from the foundry. 'This profit rate * is not more than %, and the cost calculation of large companies is very low.' According to industry insiders, not all foundry companies that Philips has found have the strength and cannot guarantee the quality of the products.   Industry insiders believe that the result of layer-by-layer outsourcing under the foundry model has laid the groundwork for the “hidden troubles” of Philips energy-saving lamps. Outsourcing manufacturers cannot obtain profits from processing fees, so they will naturally choose to reduce the cost of raw materials to obtain profit margins. The rise in rare earth prices has further squeezed the profits of the processing plants. An industry insider said, “Raw materials are rising, and the contract factory is worried about losing customers and can only do it by default. Cutting corners will definitely not talk to Philips.”

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